Tuesday, October 13, 2015
Results of the newest version of the J.D. Power automotive dependability study has been published, and Ford and General Motors are sitting pretty, reports the Detroit Free Press. Four of the top ten brands listed in the J.D. Power and Associates study are part of Ford or GM. Overall, automotive reliability in the study was at the highest level since J.D. Power began the reliability study in 1990.
You are able to count on your vehicle
The public image is something the global automotive industry is trying to reclaim. According to J.D. Power and Associates Vice President of Global Automotive, David Sargent, these outcomes are right where the industry wants to be.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Of the automotive brands that appeared in the J.D. Power study, U.S. car makers like Cadillac did not fare well, posting the third lowest total reliability score, behind both Lexus and Porsche. Lincoln, Ford and Buick published better outcomes, claiming positions six through eight in the study, respectively.
Every 100 cars used
The J.D. Power and Associates study was done by looking at 100 cars and trucks from 2009 to present day. It is done this way in order to determine the long-term automotive reliability of the various automobiles. The study showed that there were 132 problems for every 100 automobiles.
A lot of pressure was put on the industry in 2009 as auto sales were at their lowest since 1970. It is "surprising" that there was an improvement in automotive reliability due to that and all the recalls that have occurred from major car manufacturers, as reported by Sargent.
Chrysler not reliable
First quality impressions for Chrysler brands apparently could not be separated from the negative public perception surrounding its 2009 bankruptcy, noted Sargent. Ram, Jeep, Dodge and Chrysler all fared poorly, with Chrysler finishing at the bottom of the survey. This is in spite of the belief that each brand finished with better scores in this year's J.D. Power survey than the previous year.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Including Japanese car producers in top 10
There were eight models under Toyota that got first or tied for first in their vehicle class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates survey. Scion did particularly well with a decrease from 166 per 100 cars to 111 per 100 vehicles.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
You are able to count on your vehicle
The public image is something the global automotive industry is trying to reclaim. According to J.D. Power and Associates Vice President of Global Automotive, David Sargent, these outcomes are right where the industry wants to be.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Of the automotive brands that appeared in the J.D. Power study, U.S. car makers like Cadillac did not fare well, posting the third lowest total reliability score, behind both Lexus and Porsche. Lincoln, Ford and Buick published better outcomes, claiming positions six through eight in the study, respectively.
Every 100 cars used
The J.D. Power and Associates study was done by looking at 100 cars and trucks from 2009 to present day. It is done this way in order to determine the long-term automotive reliability of the various automobiles. The study showed that there were 132 problems for every 100 automobiles.
A lot of pressure was put on the industry in 2009 as auto sales were at their lowest since 1970. It is "surprising" that there was an improvement in automotive reliability due to that and all the recalls that have occurred from major car manufacturers, as reported by Sargent.
Chrysler not reliable
First quality impressions for Chrysler brands apparently could not be separated from the negative public perception surrounding its 2009 bankruptcy, noted Sargent. Ram, Jeep, Dodge and Chrysler all fared poorly, with Chrysler finishing at the bottom of the survey. This is in spite of the belief that each brand finished with better scores in this year's J.D. Power survey than the previous year.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Including Japanese car producers in top 10
There were eight models under Toyota that got first or tied for first in their vehicle class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates survey. Scion did particularly well with a decrease from 166 per 100 cars to 111 per 100 vehicles.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
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