Advantages Of Using Cloud Based Phone System Boston

By Daphne Bowen


This is sometimes known as SAAS that is software as service or hosting. The technology has many related benefits which all companies should take advantage of to have a competitive advantage over others in their market environment. Some of these benefits include promoting strategic focus, disaster recovery, uniformity and mobility and efficient evolution. Cloud based phone system Boston is known for its resilience, reliability and redundancy.

These safe data centers are serviced or maintained by vendors who take the responsibility or role for owning, managing and configuring them. Businesses link to such an application via internet or even via private connections. The advantages of this kind of hosting are plentiful.

This PBX was a communication means that was used in nineteen nineties when employees or staff had to come to work on each and every day, they mostly used desktops, there were no laptops used in offices then and all call were made through desk telephones and not these mobile devices. The old communication techniques were only used within the organization vicinity and once employees went home then there was no more communication going on.

This small distraction of a company having to manage their information can be solved by the company subscribing to hosting. This is to get rid of all distractions which makes a company not to be competitive in their marketplace. Selection of cloud based PABX or VOIP option gets rid of such IT headache, minimizes cost of resources and it also frees some departments so that they can work on projects associated with the business core activities.

It is known to provide options such as fax services, advanced phone and also text messaging potential. They also have ability to provide on hold call options where a person or caller receives a voice message when the subscriber is not found. Other features include ringtone music, department and employee extension, voicemail services, email notification, auto recording of call and lastly auto receptionist.

Hosting grants company employee with full telephone system which can function anywhere as long as there is internet connection. One has the ability to change or alter answering rules, view call logs, access voicemail as well as sending and receiving fax messages. The technology improves contact between customers and the company and also between the company branches. Other benefit is cost efficiency. This is due to absence of physical hardware which is very expensive to acquire and install. Hosting is basically less expensive compared to PBX in the long run.

The next reason for hosting is uniformity and mobility the system brings. As the technology advances further and further companies mobile and also remote hence work to be operating procedure which is standard. Companies are now looking for means to make their workforce tied together irrespective of their geographical location.

It also improves focus since those employees who were responsible for overseeing the old telephone channels are now freed and can be given other duties to carry out. The technology has some setbacks also which include monthly costs that may be high, there is no system ownership, it relies greatly on outside party and security of data is not guaranteed.




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