Sunday, January 1, 2012
There are some added benefits to this new program. I am very happy with this program. It became abundantly clear that the whole process was broken, so I went back for a refund. At least I don't have to spend time chasing down little problems.
I am still using Microsoft Money because I just can't justify switching to Quicken until they can sync with Bank of America and ING without any issues. These are the two main banks I use and it's ridiculous that they can't make this work - it's not like they are obscure banks.
My confidence in that regard is thin. The interface is daunting, to put it mildly.
I have 18 years of data in QfM05 in dozens of accounts. The first problem was that, rather than taking it's time to digest the whole file, the Import procedure expects you to confirm the import of each account independently, without giving you an Import All option. I was unable to deal with my bank accounts or my credit card. Now I wouldn't know anymore what charges or payments were posted to my credit card, what deposits or payments made by my bank account; I'd have to start writing checks manually and mailing them via USPS. I have struggled with this software for about 4 months now. I had used Microsoft Money for many years but since M$ doesn't support Money I decided to upgrade to this Q H&B 2011. I bought this program to track my investments and it does a mediocre job, at best. Importing the data from a previous version left far too many gaps.
The agent told me the following: 1. You should not trust the communication with your bank. No stability, useless customer service support, and simply a waste of time trying to get anything reported or fixed. All online services are hit or miss.
Overall, this migration from MS-Money to Quicken was fairly painless. I would say that I spent about 5 hours to ensure that everything was set up to my liking.
Plus, all our accounts are automatically updated, unlike Quick Books which requires manual input. If you don't have employees, Quicken is a small business owner's dream. I recommend this product if you're a small business owner and are looking for a simplified version of QuickBooks. Get the download at Amazon for an unbeatable price. The history of the Quicken product doesn't suggest a bright future for Quicken users. Don't get suckered into starting up with Quicken. Because of the very poor customer support and the step backwards in the user interface, I've downgraded my rating of Quicken 2011 to 3 stars. Hopefully, they will address these issues before the next upgrade.
I am still using Microsoft Money because I just can't justify switching to Quicken until they can sync with Bank of America and ING without any issues. These are the two main banks I use and it's ridiculous that they can't make this work - it's not like they are obscure banks.
My confidence in that regard is thin. The interface is daunting, to put it mildly.
I have 18 years of data in QfM05 in dozens of accounts. The first problem was that, rather than taking it's time to digest the whole file, the Import procedure expects you to confirm the import of each account independently, without giving you an Import All option. I was unable to deal with my bank accounts or my credit card. Now I wouldn't know anymore what charges or payments were posted to my credit card, what deposits or payments made by my bank account; I'd have to start writing checks manually and mailing them via USPS. I have struggled with this software for about 4 months now. I had used Microsoft Money for many years but since M$ doesn't support Money I decided to upgrade to this Q H&B 2011. I bought this program to track my investments and it does a mediocre job, at best. Importing the data from a previous version left far too many gaps.
The agent told me the following: 1. You should not trust the communication with your bank. No stability, useless customer service support, and simply a waste of time trying to get anything reported or fixed. All online services are hit or miss.
Overall, this migration from MS-Money to Quicken was fairly painless. I would say that I spent about 5 hours to ensure that everything was set up to my liking.
Plus, all our accounts are automatically updated, unlike Quick Books which requires manual input. If you don't have employees, Quicken is a small business owner's dream. I recommend this product if you're a small business owner and are looking for a simplified version of QuickBooks. Get the download at Amazon for an unbeatable price. The history of the Quicken product doesn't suggest a bright future for Quicken users. Don't get suckered into starting up with Quicken. Because of the very poor customer support and the step backwards in the user interface, I've downgraded my rating of Quicken 2011 to 3 stars. Hopefully, they will address these issues before the next upgrade.
About the Author:
This is the official position of their support team on their forums. OTTOMAN TRAY.